Privacy Policy

Last Updated: 01/02/2025

At Pressed PVC Ceilings, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you request a quote or use our website. By using our site, you agree to the terms outlined below.

What Information Do We Collect?

We collect the following types of information:

  1. Personal Information: Your name, email address, phone number, and address when you request a quote.

  2. Browsing Data: Your IP address, device information, and pages visited to help us improve your experience.

  3. Communication Data: Any messages or notes you submit with your quote request.

  4. Product Information: Details about the products or services you’re interested in.

How Do We Use Your Information?

We use your information for the following purposes:

  1. Quote Preparation: To generate and send you accurate quotes.

  2. Customer Support: To respond to your inquiries and provide follow-up support.

  3. Analytics and Improvements: To understand how you use our site and make it better.

How Do We Protect Your Information?

Your data’s security is our top priority. Here’s how we keep it safe:

  1. SSL Encryption: All data transmitted between your browser and our website is encrypted.

  2. Regular Security Audits: We conduct regular checks to protect against breaches.

  3. Limited Access: Only authorized personnel can access sensitive data.

  4. Data Retention: We retain your data only as long as necessary and delete it upon your request.

Your Rights Under POPIA

As a South African business, we comply with the Protection of Personal Information Act (POPIA). You have the right to:

  1. Access: Request a copy of the personal data we hold about you.

  2. Correction: Ask us to correct any inaccurate or incomplete data.

  3. Deletion: Request that we delete your data, subject to legal requirements.

To exercise these rights, please contact us at [Insert Contact Information].

Third-Party Services

We work with trusted third-party services to provide a seamless experience:

  1. Analytics Tools: Google Analytics helps us understand how you use our site.

  2. Communication Tools: We use email and CRM platforms to manage quote requests and customer support.

These partners have their own privacy policies, and we encourage you to review them.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, so feel free to check back occasionally.

Questions?

If you have any questions about our Privacy Policy, feel free to reach out to us at [Insert Contact Information]. We’re here to help!

Contact Us

We would love to hear from you and help bring your ideas to life! Whether you’re looking for more information, have specific questions, or need a custom quote, don’t hesitate to reach out. Let us know what you need, and we’ll be happy to assist!

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